Doesn’t open!

I have this installed on two different iMac’s. Both have multiple monitors plugged into the Thunderbolt display ports. I can open it initially and create a countdown widgit. But upon reboot, they all disappear. I can see them if I go into preferences but they aren’t showing up anymore on the desktop! I emailed them via their “Support” page but haven’t heard a thing.

Purdin about Countdown widget